Returns & Warranties

MAUFACTURER'S LIMITED LIFETIME WARRANTY & GUARANTEE OF EXCELLENCE

jpcases.com.au is dedicated exclusively to providing you with access to the full range of Pelican Products.

All products are supported by the manufacturer's Guarantee of Excellence, which for their main ranges of Pelican Protector Cases, Pelican Storm Cases and Pelican Air Cases, guarantees the product for a lifetime against breakage or defects in workmanship.

Pelican's other ranges are supported by the manufacturer's Limited Warranties

See the full terms of Pelican's Warranties here.

RETURNS

Any returns under the manufacturer's warranties (detailed above) can be made to jpcases.com.au.  Please contact us prior to submitting any warranty claim.

It is buyer's responsibility to ensure that goods are suitable for their needs. Goods purchased that are not suitable for your needs may be returned at the discretion of JP Cases.  If you are in any doubt about the suitability of a product please contact us before purchasing by using the contact methods available on this website.  Goods returned because they are not suitable for use, or for reasons other than warranty or faulty or defective items will not be eligible for a refund, but may be exchanged for goods up to the same value.  An administration fee and / or re-stocking fee may be applied at the discretion of JP Cases.

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